“STUCK DOWN” FLOAT/DHX AIR SHOCK Under certain circumstances, a FLOAT or DHX AIR shock can become "stuck down.” If your FLOAT or DHX AIR shock has not returned to its original neutral length (eye-to-eye position), DO NOT attempt to disassemble the outer air sleeve or any other part of the shock. Air has become trapped in the air negative chamber and can cause serious injury if the shock is disassembled. This condition is known as “stuck down.” If your shock is “stuck down,” immediately return it to FOX Racing Shox or an Authorized FOX Racing Shox Service Center for service. Service and warranty information can be found on the inside cover of this manual. PROCEDURE TO CHECK FOR A “STUCK DOWN” SHOCK: 1. Release air pressure from the shock by removing the air cap and depressing the Schrader valve. You can use the top of the air cap to press in the Schrader valve. 2. Using a FOX Racing Shox High Pressure Pump, pressurize the shock to 250 psi. 3. If the shock does not extend, it has become “stuck down.” DO NOT ATTEMPT TO PULL APART, OPEN, DISASSEMBLE OR SERVICE A SHOCK THAT IS STUCK DOWN. SERIOUS INJURY CAN RESULT. CONTACT FOX RACING SHOX OR AN AUTHORIZED FOX RACING SHOX SERVICE CENTER FOR ASSISTANCE. |